The shipments of the products available on the Online Shop depart from our company headquarters in:

Via Unità d’Italia, 340/A, 37132, Verona (VR), Italia

It is also possible to collect products without shipping costs at this address, prior telephone appointment at +39 045 521649.

All the orders are processed within 48 business hours (excluding Saturday, Sunday, and holidays).

Shipments are entrusted to the fastest courier available at the time of departure of the package.

We ship throughout Italy and Europe at the following delivery charges for the consumer:

• €10 for orders under €120 in Italy
• €15 for orders under €120 in Europe, out of Italy
• Free shipping for orders over €120 on the Italian and European soil.

In case of payment by cash on delivery the customer will be required to pay the amount of €5,00 in addition to the shipping costs due.

Except for courier strikes, national and international holidays, and some particular cases, it takes 2 to 5 days for the delivery of the parcel on the Italian territory and 2 to 7 days on European soil, outside Italy. Orders paid by bank transfer will be processed once the amount gets recorded in the company bank account, therefore they will have longer processing times.

Online transactions are safe, thanks to encryption and SSL protocol that protect the data linked to personal and payment information.

For any further information about orders and shipping fill in the form on our websiteo: https://laboratorizanellato.it/en/customer-assistance-contacts-and-requests/